Display of my collaboration skills
Teamwork by definition is the combined effort of the group to achieve a
goal, but does the way we collaborate to combine our efforts matter? We notice
that teamwork has to incorporate collaboration and communication skills in
order to combine our efforts successfully and effectively. I was given the
opportunity to demonstrate and exercise my ability to work in a team by being
employed in a Japanese restaurant called Ramen Samurai. Placed in the customer
service and hygiene department, I had to adhere to strict hygiene standards in
the restaurant (especially since it was the time of Covid 19) as well as manage
high customer satisfaction. Even though a restaurant is a service designed to
satiate gastronomic needs, ultimately it is a business, and we need to serve as
many customers as possible to ensure good revenue, this came from teamwork and
collaboration.
I was able to exercise and further improve my communication skills during
several situations when the members of our department needed a clear
communication between chefs and waiters. This became apparent when we were
expected to interchange information on the time of arrival, table orders,
ordering sequence, personal orders, and table cleanliness with the chefs. This
is where true communication and teamwork came into play. Teamwork not only in
the sense of sharing information but the trust we have in each other to deliver
the correct information, information can be passed on incorrectly so teamwork
and trust we have is vital in ensuring we had a good turnover. I had
successfully played my role in delivering these messages and so did everyone
else which came from effective communication and teamwork skills. This whole
experience has taught me effective communication (due to quick information
exchange) and the trust we need in others, and I learnt about myself that
sometimes we can’t do everything by ourselves, and enlisting help can benefit
not only us but others around us.